Home  /  Keynotes  /  AI and human capability

The maintenance question

AI keynote speaker on human capability.

Output is the thing every dashboard measures and it is the one thing that stays good while capability drains. This keynote is about the other variable: whether the people in your organisation could still do the work, and how you would know.

Rahim Hirji is available to speak on this subject, in person worldwide and online, for boards, executive teams, leadership offsites and conferences. He is a London-based keynote speaker specialising in AI and human judgement, and the author of SuperSkills (Kogan Page, 2026). He founded the skills platform EtonX, later acquired by Eton College, and led Quizlet’s international growth across more than 60 countries.

Watch the showreel · 2 minutes

A feel for how I work with an audience before you put me in front of yours.

SuperSkills is endorsed by Karim Lakhani (Harvard Business School), Alnoor Bhimani (London School of Economics), David Rowan (founding editor, WIRED UK), Sherry Coutu CBE and ten others. Rahim has spoken to leadership teams at Google, Barclays, Kaplan, BPP University and Next 15. Published by Kogan Page, part of Hachette UK.

In their words

I brought Rahim in to speak to the Luminary Community, a group of female leaders and high potentials working in HR and people. I wanted something that would make sense of AI for them without the hype and without the fear. Rahim started with the human rather than the technology, and that reframing was the thing. He made AI feel simple and made us feel capable, which is not a combination I have come across before. Our members left with something they could actually use.”
Azmina Kara, Founder, Luminary. Booked a talk for the Luminary Community.
We are pretty selective about the speakers we put in front of our audience: they come to our events to learn, be engaged and inspired. Rahim was a standout speaker. He told our audience something they did not especially want to hear, and explained it in a way that encouraged them to take action. He was as generous with his wisdom in the room afterwards as he was on stage.”
Rebecca McKinlay, Managing Director, Oystercatchers.
The far more critical corporate question is one we rarely pause to answer: what happens to our human capacity?”
Kevin Mark-Watts, reviewing SuperSkills in Director, the Institute of Directors’ magazine, Autumn 2026, one of its top picks for Q4 2026. The reviews

On the book

What a beautiful piece of work. One of the exceptionally rare books that I will reread. Rahim Hirji turns prose into poetry. Nonfiction into a narrative. And observations into stories.”
Rudy Karsan, Entrepreneur, investor and former CEO, Kenexa

The measurement that makes this concrete

Polish endoscopists averaging twenty-eight years of experience saw their unassisted adenoma detection rate fall from 28.4 to 22.4 per cent after routine exposure to an AI tool, measured on procedures performed without it. Experienced clinicians, a real clinical endpoint, and the loss appears in what they could do alone.

It is one study in one specialty and it is observational, which is said on stage rather than left out. What it establishes is that the effect is not a worry about the future. It has been measured in people who were already expert.

Rahim Hirji presenting in front of a screen reading The SuperSkills Era: Thriving in the Age of AI
Opening a SuperSkills keynote, 2025

Why output is the wrong instrument

In a 2026 experiment, novice programmers using unrestricted AI and those using a scaffolded version produced work a manager could not tell apart: both beat the unassisted control on functional output and did not differ from each other. Then the tool was removed for a maintenance task. The unrestricted group failed at 77 per cent against 39 per cent for the scaffolded group.

Thirty-eight points apart on whether the work can be maintained next year, and indistinguishable on everything an organisation currently measures. That gap is what this research calls capability debt, and it is why a productivity number cannot tell a board whether it is accumulating.

The part that shows up in hiring rather than in performance

Employment of 22 to 25 year olds in AI-exposed occupations sits about 19 per cent below where it would have been had it tracked their less-exposed peers, and the divergence runs through reduced hiring rather than redundancy. Nobody is pushed off the ladder; the lower rungs stop being built.

For an organisation that is a succession problem disguised as a saving, and it surfaces about a decade after the decision. The research is at the missing rungs and synthetic seniority.

What the session leaves behind

A way to measure the variable nobody is measuring. Not tool adoption, which is already counted and says nothing, but whether named capabilities are still held: what the organisation must be able to do unaided, who can currently do it, and when that was last tested. The instrument is at the capability audit.

And the design principle underneath the blackout result. The scaffolded group did the same work with the same tool and kept the competence, so the difference was configuration. That is the argument of the signature keynote, Drift versus Design.

Where this differs from the judgement talk

The judgement session asks which decisions should stay with people. This one asks whether the people will still be able to make them. A leadership team that has allocated judgement carefully and let the underlying capability lapse has solved the first problem and not the second. The other page is at speaker on AI and human judgement.

Neither is a compliance talk. Oversight, regulation and accountability have their own page at human oversight and accountability.

The evidence, published in full

The whole argument is set out in full at human capability in the age of AI, and the state of what is actually known at what we know about AI and human capability. The full base runs to 641 graded studies, each with what it does and does not prove, at the evidence base. A booker can read every claim before the event.

The three keynotes, and which one fits

Keynotes run 30 to 90 minutes, in person or virtual. A 30-minute main-stage version of each talk is available for conferences, and the full talk runs 45 to 60 minutes. The sector examples are chosen for each audience, around the same argument. All three, with the showreel, are at keynotes, and the programme copy is at the speaker pack.

Drift versus Design

Drift versus Design: why most organisations hand their judgement to AI without deciding to, and how to design your way through instead.

Most organisations are adopting AI by drift: a thousand reasonable decisions that add up to judgement nobody chose to give away. Rahim Hirji, author of SuperSkills, shows leaders which mode they are running, where AI sharpens judgement and where it weakens it, and hands them the controls.

We Are Superheroes

We Are Superheroes: AI is the suit. The human decides.

AI makes everyone faster, stronger and more capable. It does not decide; people do. Through a family story across four generations and three continents, Rahim Hirji hands the audience the seven human skills that grow more valuable as the tools spread. It is a talk about people first and technology second.

WTH (What the Human)

WTH (What the Human): a live test of a leadership team's own judgement.

Most leadership teams have never seen their own judgement on AI tested. In three acts, Rahim Hirji shows a leadership team what AI is changing in how organisations run, then ends with a live test of the team's own judgement, live and unrehearsed. The answers are the team's own.

Formats and logistics
Signature keynote
Drift versus Design
Core idea
Capability maintenance
Length
30 to 90 minutes, or a board session
Audiences
Boards, executive teams, conferences
Delivery
In person and online, worldwide
Based
London, travels worldwide
A typical first call“Our people are producing more and I have no idea whether they are getting better or worse. Can someone address that without telling us to stop using AI?” That is this session.
Before you book

Questions asked about AI and human capability.

Who is a good speaker on AI and human capability?

Rahim Hirji specialises in whether people can still do the work as AI takes over the tasks. He is the author of SuperSkills (Kogan Page, 2026), founded the skills platform EtonX, later acquired by Eton College, and publishes the underlying research openly. His signature keynote is Drift versus Design. The material is published in full before you book. The material is published in full before you book.

Is there actual evidence that AI reduces human capability?

In specific settings, yes, and narrower than the headlines. Endoscopists with twenty-eight years of experience lost six percentage points of unassisted detection after routine AI exposure. Students with an unrestricted tutor scored 17 per cent below a control group once it was removed, while a guardrailed version of the same tool largely removed the harm. What does not exist is any longitudinal study of professional judgement over years, and the talk says so.

How is this different from a talk on AI and human judgement?

Judgement is about allocation: which decisions stay with people. Capability is about maintenance: whether those people will still be able to make them. Most leadership teams arrive holding one of the two questions, and the sessions are built separately so the audience gets the one it came for.

Is this an anti-AI talk?

No, and it would be a poor reading of the evidence. The same experiment that found a 17 per cent deficit found a guardrailed version of the tool largely removed it: same model, different interface, opposite outcome. The argument is that configuration decides whether a tool raises capability or spends it, so the decision is a design one rather than a question of how much to use.

The capability conversation

Find out whether your organisation can still do the work.

Start with the date, the audience and what you are worried about. You hear back from me within a working day, and a straight answer on fit even when the answer is somebody else.

Enquire or email rahim@thesuperskills.com

Also on AI and human judgement and for boards and leadership offsites. The parent page for all of this is AI keynote speaker. Browse every topic, audience and region, or take the speaker pack to whoever is running the day. Every talk so far is on the speaking record.

The research behind this session

The research this session is built from, page by page:

Not every brief is a talk. A board that needs to settle which decisions a machine may make wants a board briefing, a review or a standing advisor, and the five formats are set out side by side with what each one is for.

Box of Amazing

Rahim’s free weekly letter on AI and human capability

No enquiry today, or not yet the right time? The weekly letter is the low-commitment version of the same argument. Every week, an essay and ten links to broaden your view of the world. Read by 25,000 people, since 2017. Free, and one click to stop.

Opens Substack to confirm. No pitch in it, unsubscribe in one click, and nobody follows up because you read something.

Running an event, or responsible for how AI arrives in your organisation? AI keynote speaker  ·  Advisory  ·  Boards  ·  Enquire

Planning an event? Send the date and who will be there.Send an enquiryBook a 30-minute call