Governance, accountability and oversight. What a board is responsible for knowing when the organisation adopts AI.
Of the 1245 questions on the questions map, these 217 are the ones boards and directors have a specific reason to ask. 128 have a dedicated answer; the rest are partly answered or openly on the roadmap, and are marked as such rather than quietly dropped. Last reviewed: 13 October 2026 · Next review due: 13 October 2027.
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The 12 that matter most, with what the research says in one line.
- AnsweredWhat should a board ask about AI?
Twelve questions, each paired with the answer that should worry you. Ask two or three in passing rather than as an agenda item.
- AnsweredIs our AI adoption drift or design?
Most organisations are not choosing. They are accumulating decisions that were never made, which is drift with a strategy document attached.
- AnsweredWhat is the AI readiness lie?
Readiness assessments measure intent and infrastructure. Neither predicts whether capability survives contact with the tools.
- AnsweredWho is accountable when AI gets it wrong?
A person or an organisation, since nothing else can be: in England and Wales an AI system has no legal personality, and the Divisional Court held in 2025 that the duty to check stays with the professional. Answered 5 October 2026; how to allocate it inside an organisation is at /research/how-should-ai-decision-rights-be-allocated.
- PartialWhat are we legally required to do now?
Article 4 on literacy since February 2025, Article 14 on oversight since August 2026. Not legal advice, and the guidance does not exist yet.
- AnsweredHow do you audit an AI-assisted decision?
Article 12 requires the log. Article 14 does not require per-decision review, except for biometric identification, which almost everyone gets wrong.
- AnsweredIs usage the same as adoption?
No. Seat counts and prompt volumes measure activity. Nothing in them says capability changed.
- AnsweredWhat is capability debt?
Capability an organisation has stopped maintaining but still assumes it has. It comes due when the system fails or the question is novel.
- AnsweredShould we cut headcount because of AI?
Open, and the useful version names the cases where it destroyed capability.
- AnsweredWhat is meaningful human oversight?
A term from the autonomous-weapons literature now appearing in regulation. Open, and increasingly commercially relevant.
- AnsweredIs my organisation measuring the right thing?
Almost certainly not. Licences, seats and prompts all rise while nothing changes about capability.
- AnsweredAre executives reading summaries instead of the source?
A quiet change in how senior decisions get made, with no measurement anywhere. Open.
Everything else boards and directors ask
Grouped the way the map is grouped. Each links to its answer, or to its place on the map if it is still open.
Me and AI
- AnsweredWhat do I lose when AI summarises something for me?
- PartialWhat should I never delegate to AI?
- PartialShould I use primary sources rather than an AI summary?
Thinking
- AnsweredDoes AI make everyone think alike?
- AnsweredDoes AI make confirmation bias worse?
- AnsweredHow do you change your mind?
- AnsweredWhat is intellectual humility?
Judgement
- AnsweredDoes AI weaken human judgement?
- AnsweredWhat is automation bias?
- AnsweredIs human in the loop enough?
- AnsweredShould humans always make the final decision?
- AnsweredDo agents change the judgement question?
- AnsweredWhat is the difference between a good decision and a good outcome?
- AnsweredWhat is automation complacency?
- PartialDoes explaining an AI's reasoning help?
Learning
Students and university
Career
- AnsweredHow does AI affect older workers?
- AnsweredWhat happens to people who cannot afford the better AI tools?
- PartialAm I hiring for capability or for output?
- PartialWill AI replace tasks or whole jobs?
Skills
- AnsweredWhat is big picture thinking?
- AnsweredWhat is principled innovation?
- AnsweredWhat is deskilling?
- OpenAre human skills actually becoming scarcer?
Work
- AnsweredWhat stays human?
- AnsweredHow do humans and AI make decisions together?
- AnsweredWhat is AI literacy, and is it the right goal?
- AnsweredWhat happens to institutional memory?
- AnsweredWhat is the difference between augmentation and automation?
- PartialHow do I decide what to automate?
- PartialWhat is human-on-the-loop?
- PartialWho ends up worse off as AI spreads?
- OpenWho owns AI-generated work?
Leadership
- AnsweredShould the chief executive own AI personally?
- AnsweredDoes where we put AI say what we believe about our people?
- AnsweredWho is accountable when AI reduces capability rather than cost?
- AnsweredOur AI strategy was written eighteen months ago. What is now wrong with it?
- AnsweredHow should leaders respond to AI?
- AnsweredWhat does AI literacy mean for leaders?
- AnsweredWho owns verification when AI does the work?
- AnsweredHow should decision rights be allocated?
- AnsweredHow do you measure AI adoption properly?
- AnsweredHow do you write an AI use policy that works?
- AnsweredShould leaders use AI themselves?
- AnsweredIs AI a change management problem?
- AnsweredWhat goes wrong in AI transformations?
- AnsweredWhat should a chief executive understand personally before approving AI deployment?
- AnsweredWho decides which human capabilities are worth preserving?
- AnsweredWhat is the one question that replaces most of an AI policy?
- AnsweredIs our AI policy actually enforceable?
- AnsweredHow do we allocate AI decision rights?
- AnsweredWhat would constitute a serious AI incident?
- AnsweredWhat happens when an AI incident occurs?
- AnsweredHow should AI change our approach to mergers and acquisitions?
- AnsweredWhat AI capability should we look for when acquiring a company?
- PartialWhat does a chief executive need to understand that a CTO does not?
- PartialHow do we tell an ambitious AI strategy from a reckless one?
- PartialWhat is our appetite for AI risk?
- PartialWho audits our AI systems?
- PartialHow do we know our AI controls actually work?
- OpenWhat AI risks could be material to this company?
- OpenWhat happens to continuity planning if AI becomes critical infrastructure?
Organisations
- AnsweredWho should own AI strategy in an organisation?
- AnsweredIs AI a technology strategy or a people strategy?
- AnsweredWhat does it mean if AI sits under operations rather than strategy?
- AnsweredIs AI an augmentation play or a replacement play?
- AnsweredCan an organisation pursue augmentation and replacement at the same time?
- AnsweredHow do you tell which one your organisation is actually pursuing?
- AnsweredWho should own AI implementation inside an organisation?
- AnsweredShould AI implementation sit with IT, transformation or the business?
- AnsweredWhat does a good AI implementation team look like?
- AnsweredWhen should we stop or reverse an AI deployment?
- AnsweredWhy do AI pilots succeed and rollouts fail?
- AnsweredWhat is an AI workforce strategy?
- AnsweredHow do you avoid capability debt?
- AnsweredWhat is usage theatre?
- AnsweredWhat does good AI adoption look like a year in?
- AnsweredHow should small organisations approach AI?
- AnsweredHow should the public sector approach AI?
- AnsweredWhat is human capability in the age of AI?
- AnsweredHow do you measure human capability in an organisation?
- AnsweredWhat is the difference between AI adoption and human capability?
- AnsweredIs AI hype or doom?
- AnsweredDoes AI make organisations smaller but more fragile?
- AnsweredDoes AI increase organisational sycophancy?
- AnsweredHow should we consult employees when AI changes their jobs?
- AnsweredWhat should we tell employees about our intentions for AI and headcount?
- AnsweredHow do we maintain trust when employees think AI is being introduced to replace them?
- AnsweredHow should we involve employees in deciding how AI changes their work?
- PartialWhat is missing from most AI strategies?
- PartialHow do you fix an AI strategy that has gone wrong?
- PartialOur AI programme stalled. Is that a technology problem or a capability one?
- PartialHow do you know an AI strategy is working?
- PartialDoes AI reduce or increase headcount?
- PartialHow should AI change our workforce plan?
- PartialWhich roles should we grow, shrink, redesign or remove?
- PartialHow should AI change our organisation structure?
- PartialWill AI reduce the number of management layers we need?
- PartialHow should we redesign our job architecture for AI?
- OpenHow many people will we need in three years because of AI?
- OpenShould managers be responsible for more people when they have AI?
- OpenHow should AI change spans of control?
- OpenHow should we redesign job descriptions for AI-assisted work?
- OpenWhich jobs should we redesign before we consider redundancies?
- OpenWhen should we redeploy people rather than remove roles?
- OpenHow should we identify employees whose jobs are most likely to change?
- OpenHow transparent should we be about which jobs AI may affect?
Talent
Everyday life
- PartialMy teenager uses AI for everything. Is that different from my team doing it?
- PartialWhat would I want my own child’s employer to do about this?
- OpenI set an AI policy at work. What would the same policy look like at home?
Evidence and the wider picture
- AnsweredWhat do we actually know about AI and human capability?
- AnsweredWhere is the evidence on AI and human capability?
- AnsweredWhich books and papers on AI and human capability actually matter?
- AnsweredWere past predictions about AI and work correct?
- AnsweredWhat do the key terms about AI and human capability mean?
- AnsweredWhat is the SuperSkills argument about AI and human capability?
- AnsweredHow strong is the evidence that AI weakens human capability?
- AnsweredWhat does the evidence on AI and human capability not show?
- AnsweredWhat is happening outside the US and UK?
- AnsweredCan capability loss from AI actually be measured?
- AnsweredWhat should I read about AI and human capability?
- AnsweredWhich AI reports are worth reading?
- AnsweredAre the most quoted AI statistics true?
- AnsweredWhat is happening with AI and work in Asia?
- AnsweredDoes any government address AI deskilling in policy?
- AnsweredWhat is happening with AI and work in the Gulf?
- AnsweredDo Gulf AI frameworks address deskilling?
- AnsweredWhat is happening with AI and work in Japan?
- PartialHow does this research compare with the WEF Future of Jobs report?
- PartialWhat evidence would change your mind about AI and capability?
- PartialWhy is the AI debate so much louder than the evidence?
- PartialHow much of the workforce is actually exposed to AI?
- PartialWho else is mapping this territory, and what do they cover?
- OpenHow does this research compare with the OECD's work on skills?
- OpenWhat is happening with AI and work in India?
- OpenWhat is happening with AI and work in Germany?
- OpenWhat obligations do companies have to preserve human capability?
- OpenShould governments care about AI-driven deskilling?
- OpenWhere is this research weaker than the alternatives?
What AI is and where it's going
- AnsweredWhat is an AI agent?
Agents and autonomy
- AnsweredWhat changes when AI acts instead of answering?
- AnsweredWho is responsible when an agent makes a mistake?
- PartialHow do you supervise something that does not wait for you?
- PartialHow much autonomy is too much?
- PartialWhat limits should an AI agent have?
- PartialWhat is meaningful human control?
- OpenCan agents manage other agents?
Professions and sectors
- AnsweredHow will AI change the public sector?
- AnsweredWhich professions face the greatest deskilling risk?
- AnsweredWhat can professions learn from aviation and automation?
- PartialWhat should every profession deliberately keep human?
- OpenHow will AI change small businesses?
Economics and value
- AnsweredHow long should we give an AI investment before deciding whether it worked?
- AnsweredWhich AI investments should we stop?
- AnsweredIf every competitor has access to the same AI, where does our advantage come from?
- AnsweredWhat becomes more valuable in our business as AI becomes cheaper?
- AnsweredIf AI saves 20 per cent of someone's time, what should happen to that 20 per cent?
- AnsweredWho captures the productivity gains from AI?
- PartialWhere is AI actually creating economic value in our organisation?
- PartialWhat return should we expect from our AI investment?
- PartialWhere will AI change our competitive advantage?
- PartialWhich parts of our business model does AI make obsolete?
- PartialAre we using AI to reduce costs or to create new growth?
- PartialWhat should we do with the productivity gains from AI?
- PartialHow much smaller should our organisation become because of AI?
- PartialWhat should our organisation look like in three years if AI keeps improving?
- PartialWhat happens if our biggest AI provider becomes unavailable?
- PartialAre we becoming strategically dependent on one AI company?
- PartialWhat capability are we transferring to our AI vendors without deciding to?
- OpenHow much should we be investing in AI?
- OpenCould a competitor with far fewer people outperform us?
- OpenWhat would we build differently if we were starting this company today with AI?
- OpenWhat are we doing today that we should stop doing because AI exists?
Operating model
- AnsweredWhich decisions should become slower because of AI?
- AnsweredWhat happens to functions whose purpose was moving information around?
- AnsweredHow do humans and agents divide work across a whole process?
- AnsweredWhen agents become part of the workforce, who manages them?
- AnsweredShould AI agents appear on an organisation chart?
- PartialWhat work should humans do in an AI-native organisation?
- PartialHow should decisions move through an AI-enabled organisation?
- PartialWhich decisions should become faster because of AI?
- PartialWhat happens to organisational layers when information no longer travels through managers?
- PartialWho owns the performance of an AI agent?
- PartialCan an AI agent have delegated authority?
- OpenWhat does an AI-native operating model look like?
- OpenWhat happens when an employee manages more agents than people?
- OpenHow should human and digital labour be budgeted differently?
Boards and directors
- AnsweredWhat should management report to the board about AI every quarter?
- AnsweredHow does the board know management's claims about AI are true?
- AnsweredDoes the board need independent assurance over AI?
- AnsweredWhich AI failures must be reported to the board?
- AnsweredShould AI oversight sit with the full board or a committee?
- AnsweredDoes our board have enough AI expertise?
- AnsweredShould we appoint a director with AI expertise?
- AnsweredHow should directors themselves use AI?
- AnsweredShould directors put confidential board papers into AI systems?
- AnsweredCan a director rely on an AI-generated summary of a board paper?
- PartialWhat should a board ask when an AI strategy is presented?
- PartialWhich AI decisions should come to the board?
- PartialWhat would an effective board AI dashboard contain?
- PartialHow should AI use in board decision-making be recorded?
- OpenCould using AI change a director's duties?
- OpenHow should the board oversee AI used by suppliers and third parties?
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