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The argument

Judgement.

This is my argument, in the first person. The studies behind it are at the evidence base, and a reader who wants to disagree with me can do it from my own sources.

Rahim Hirji advises chief executives, boards and leadership teams, in person worldwide and online. He is an independent advisor on AI and human judgement, the author of SuperSkills (Kogan Page, 2026), and has run, grown, bought and advised businesses with AI in them. He also speaks, to boards, leadership teams and conferences. He founded the skills platform EtonX, later acquired by Eton College, and led Quizlet’s international growth across more than 60 countries.

Published, broadcast and bylinedPublished by Kogan Page, part of Hachette UK  ·  Reviewed in Director, the Institute of Directors’ magazine, one of its top picks for Q4 2026  ·  A regular commentator on AI for the BBC, including the World Service and Radio 5 Live  ·  Bylined in the New York Observer and The European Business Review  ·  The record

While AI can optimise corporate processes, true value lies in our human agility, our generational intuition, and our absolute freedom to decide how and when we put them to use.”
Kevin Mark-Watts, reviewing SuperSkills in Director, the Institute of Directors’ magazine, Autumn 2026, one of its top picks for Q4 2026. The reviews

The claim, in one paragraph

Judgement is the opposite of drift. Drift is what happens when nobody decides. Judgement is the deciding, and you keep it on purpose or you find you have left it.

The practical form of keeping it is a list. Decide what you are not going to delegate, write it down before the tools arrive, and put a name against each line. I call that custody. It is the positive half of this argument: not what is being lost, but what an organisation has decided to keep.

Production stopped being the bottleneck. A machine will now draft, summarise, model, translate, design and code faster than the person who used to. What it will not do is decide what deserves doing, judge whether what came back is any good, or answer for the result. Those were always the scarce parts and they were hidden inside the production, which is how most organisations came to believe they were buying speed. They were buying speed and spending judgement, and only one of those appears in the business case.

Rahim Hirji standing beside a screen in a room where the audience is seated in a wide circle rather than in rows
A session in the round, rather than in rows

What judgement is, stated narrowly enough to be useful

The word is used to mean everything from taste to ethics to experience, which makes it impossible to manage. The narrow version: judgement is deciding well under conditions where the right answer is not recoverable from the information available. If the answer could be looked up, computed or proceduralised, the task needed knowledge or skill rather than judgement. What judgement is, and how decision quality differs from outcome quality, which is the distinction most organisations never draw.

The consequence of the narrow definition: judgement cannot be taught by explanation. It is built by making decisions of the kind in question and finding out how they turned out. That is the reason delegation has a cost, and the reason the cost is invisible until it is large.

It is being removed rather than replaced

This is the part I argue hardest. It is where I part company with both the enthusiasts and the doom side. The machine is not taking over your judgement. It is removing the occasions on which yours would have been exercised, which produces the same result more slowly and with nobody deciding to do it.

What disappears first is the demand. Nobody announces that a class of decision has stopped being made by people. The work still gets done and the output often improves, so the loss shows up in no report. It appears years later as a capability the organisation no longer has, in a moment when the system cannot help. Does AI weaken human judgement is the evidence reading of that claim, and capability debt is the name for the bill.

Which makes it a governance question, not a training one

If judgement were a skill, the answer would be a curriculum and the problem would belong to the learning function. Because it is built by exposure to real decisions, the answer is a set of choices about which decisions people keep making, and those choices are made by whoever designs the work. That puts it on a board agenda rather than in a development plan.

Five decisions follow, and they are the spine of the board work on this site: which decisions machines may make in the company’s name, who can stop each system, what people must remain able to do unaided, how anyone would find out if something went wrong, and what management’s assurances actually rest on. Board oversight of AI sets them out against what a UK board now has to declare.

Where I disagree with the consensus

Against the optimists: that a better output is evidence of a better process. It frequently is not, and an organisation measuring only output will not see the thing it is losing until the measurement it needed was the one it stopped taking.

Against the pessimists: that this is deskilling, arriving on its own, to be resisted. It is a design problem, it is decided by people, and most of the decisions are still open. Drift versus design.

Against the middle: that keeping a human in the loop is the answer. A person who approves at machine speed, without the standing or the time to disagree, is a signature rather than a safeguard. Human in the loop is not a safeguard.

What would change my mind

Stating this is part of the method. The argument weakens considerably if the capability loss turns out to be recoverable at will, so evidence that lapsed judgement returns quickly once demand returns would matter: can you regain a skill you have lost. It weakens again if oversight arrangements that look ceremonial turn out to catch errors at a decent rate in practice, which nobody has measured well.

And the strongest version of the case against me is worth stating plainly: every general-purpose technology has removed a class of human judgement, few of those losses were mourned for long, and calculators did not ruin arithmetic in the way that was predicted. I think this one is different because of where it lands rather than because it is bigger, and that is an argument rather than a finding.

Where the evidence sits

The studies behind the claims above are at the evidence base, and the questions this work is organised around are at the questions.

A reader who wants to disagree with me can do it from my own sources, which is the arrangement I would want from anybody asking me to believe them.

Formats and logistics
The claim
Judgement is the bottleneck, being removed rather than replaced
Where it lands
On the design of work and on a board agenda, rather than in a training plan
Reviewed
Argued positions in this research are re-read annually and dated
Enquiries
Rahim replies himself, within a working day
A typical first call“The work is faster and the output is better. I cannot tell you whether we are getting better at deciding things, and I have stopped being sure anyone here could.”
Before you book

Common questions about the argument.

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What do you mean by judgement?

Deciding well where the right answer cannot be recovered from the information available. If it could be looked up, computed or written into a procedure, the task needed knowledge or skill rather than judgement. The narrow definition matters because the broad one, covering taste, ethics and experience, cannot be managed or measured.

Is this the same as deskilling?

Related and not identical. Deskilling describes a capability being lost. The argument here is about the mechanism: what goes first is the demand for the judgement, not the judgement itself, and because the work still gets done the loss appears in no report until it is large.

Is this argument or evidence?

Argument. The studies behind the parts that can be tested are at the evidence base.

What would change your mind?

Evidence that lapsed judgement returns quickly once demand returns, which would make the loss recoverable rather than accumulating. Or evidence that oversight arrangements which look ceremonial catch errors at a decent rate in practice. Neither has been measured well.

Is judgement trainable?

Not by explanation. It is built by making decisions of the relevant kind and finding out how they turned out, so it is a question about how work is designed rather than a question for a curriculum, and why it belongs on a board agenda.

The argument

If this describes something happening in your organisation, say so.

Read the same day and answered within a working day, with a conversation before anything is proposed.

Enquire or email rahim@thesuperskills.com

The evidence behind the testable claims is at the evidence base, the board work is at board oversight of AI, the book is SuperSkills, and the whole research is indexed at the research. The parent page for all of this is AI keynote speaker. Browse every topic, audience and region, or take the speaker pack to whoever is running the day. Every talk so far is on the speaking record.

I came to this position from the inside. I built the tools for twenty years first. The argument here comes from what I saw afterwards, across more than 200 organisations in over 30 countries since 2019, and from the afternoon I fed my own client brief into a machine and watched it come back better in ninety seconds.

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